Turkey | Automotive

DaimlerChrysler

Network implementation for Mercedes-traders

DaimlerChrysler was created in November 1998 through the merger of Daimler-Benz AG and Chrysler Corporation. The Group can look back on a tradition that stretches back over more than a hundred years and is marked by the pioneering achievements of both predecessor companies. Today, Daimler-Chrysler is a leading supplier of superior passenger cars, SUVs, sports tourers, minivans and pickups, as well as the world‘s largest manufacturer of commercial vehicles.

The challenge

In order to improve the services for the traders, DaimlerChrysler AG has decided to introduce a worldwide Dealer Management System called Autoline. The Autoline Dealer Management System comprises of sales, after sales (spare parts & services) and accounting modules. Similarly to the Enterprise Resource Planning (ERP) project, the current system would be developed specifically for automobile traders form which, thanks to the scaleable structure, all the possible profit can be obtained. Autoline is the fulfilment of the operational requirements set for the particular departments. It can also support the development of interface connection designed for DaimlerChrysler systems. The solution does not provide any obvious financial accounting packages but it claims to be an essential tool in the introduction of the enterprise. By the implementation of the system in Turkey, the S&T Turkey has been authorized as the long-time partner and the exclusive representative of Autoline in the country, also the one which fulfilled the Mercedes-Benz requirements most satisfactorily.

The project

S&T Turkey provides broad support which includes project management, business, legal, technical advisory service. It also offers system management, application and communication services. The stages of localisation, conversion and pilot implementation have already been finalized. However, the transformation and introduction still continue. 31 traders
in 58 locations have already been integrated in the network but the project is planned to be a continuous team work. There will be new traders constantly invited to cooperation. Within the scope of the conversion and introduction there will be readiness inspection, pre-launch tasks and trainings carried out. There will also be accident management support made available.

Benefit for the customer

  • broad support
  • improved communication with traders
  • high quality of implementation
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Success Story